Pros
GREAT work/family balance, super flexible. Pay used to be terrible but with new CEO things got better, more fair. I love being able to flow between so many different constituents (non-profits, corporate, government, educational, etc.) - it is a very unique job and organization. I also love how it is our role to bring all of those entities together to work towards a common goal.
Cons
Waaaay too much turn over. Many non-profits experience this, but that doesn't make it less frustrating! When we had middle management there was an awful feeling of being their peons, they carried themselves so haughtily and were distant from staff. Once they left we all reported directly to the CEO, but now there's not enough accountability for staff that don't pull their weight. As an organization I think United Way's mission is noble, but personally I feel like they take on too much with not enough impact...they need to hone in on just a few key issues. They also need to not be so worried about politics...about what so-and-so will think if we do this, or how so-and-so will act if we do that. I understand we fundraise from influential people but that doesn't make them our lord and master.