smoke and mirrors - Marketing & Resource Development Coordinator United Way Employee Review

2.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

I initially felt excited about this opportunity, but my enthusiasm quickly waned. United Way enjoys excellent name recognition and status in the community, but I began to perceive it as somewhat superficial. The focus was on maintaining a positive appearance. Leadership was overpaid and had their favorites. Despite outward appearances and placating community leaders, there were minimal tangible improvements in the community we were meant to serve. Unaddressed disparities persisted, workloads became overwhelming at times, and unless you conformed to a specific leadership-approved personality type, you were labeled "not performing."

Cons

There was a lack of genuine support and an absence of effort to understand employees and their unique working styles. The culture encouraged robotic, machine-like work, and there was a shortage of training; instead, employees were directed to follow a plan left by their predecessors. In instances of success, leadership praised the outcomes. However, when faced with shortcomings, there was a lack of accountability, and blame consistently fell upon the staff. This lack of accountability and the blame-shifting dynamic were disheartening. While I was involved in what I considered to be promising projects, office politics often inflated minor issues, treating them as if they were catastrophic events when, in reality, they were just routine tasks. The organizational goals seemed scattered, and there was a shortage of resources. Leadership made impulsive decisions about finances without thorough consideration. The emphasis was on getting tasks done rather than maintaining a strategic, evergreen approach that could be repurposed and utilized later on. Overall, my experience was less than satisfactory, and I would not recommend it.

Explore other reviews about United Way

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

People were very nice and cooperative

Cons

Not any that I would speak of

2.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission is meaningful and the work itself can be deeply rewarding. Colleagues are talented, dedicated, and genuinely care about the community they serve. For the right person, that camaraderie carries a lot of weight.

Cons

Over the past two years, this organization has undergone significant and painful change. A revolving door of senior leadership, including the abrupt loss of key executives, created instability that trickled down to every level of staff. Layoffs followed, and then a steady stream of voluntary departures that leadership appeared either unable or unwilling to address meaningfully. Under new leadership, nearly every quality-of-life benefit that made nonprofit-level salaries feel worth it has been reduced or eliminated: fewer sick days, increased healthcare costs, loss of Summer Fridays, loss of Thanksgiving week, and a shift to more required in-office days. The cumulative effect is an organization that asks a great deal of its staff, in salary sacrifice and mission commitment, while systematically withdrawing what made that trade-off feel fair.

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