2.0
Feb 22, 2024
Former employee
Cary, NC
Recommend
CEO approval
Business Outlook
Pros
Pros : free medical insurance
Cons
Cons: You have to be in the office to pick up calls that you can do remotely. They claim that you get holiday pay but still have to work the holidays. You will also need to find your own coverage. They do QA which is basically where they take one of your calls and grade/judge you on how you can do better. The pay is awful for talking all day back to back. They even time your bathroom break so you can quickly hop on calls.