High stress, poor management - Customer Service Representative Univar Solutions Employee Review

3.0
Nov 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefits, co-workers, teamwork at local branch, excellent pay

Cons

Constant change with processes and procedures, sometimes reverting back to what was previously done in the past. The recent change in management affected the manager and the work environment. Too much focus on statistics and bottom line, micro managed. The company has had its up & downs with senior management over the years. The message from my manager was not consistent and it was no longer a fun place to work. The company itself is OK.

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Univar Solutions Response
7y
Your feedback is instrumental to our success. Many important things were mentioned in your review, many of which have current initiatives underway to address. That being said, there are other items you listed that we will take a further review on with our senior leadership to ensure we build into our action plan. Thank you for your review and feedback.

Explore other reviews about Univar Solutions

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the job very stable and friendly people

Cons

A little outdated tech systems but doable

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation is a perk.

Cons

The company has serious cultural and leadership issues, particularly around accountability for inappropriate conduct. There have been significant concerns regarding a senior global employee’s behavior, including inappropriate sexual relationships with employees across multiple countries and concerns about misuse of position, influence, and company resources to support his behavior. The fact that these concerns were reportedly allowed to continue raises serious questions about the company’s commitment to "safety". Reporting concerns to HR was not viewed as an effective solution. A workplace cannot maintain trust when employees believe power and position can shield predatory behavior. Employees should also be aware that compensation expectations may not align with reality. Bonuses that employees work toward throughout the year will not be paid out as expected, and communication around these decisions has been unclear and last minute. Overall, leadership has appeared disorganized, unqualified, inconsistent, and lacking direction.

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