Frustrating and disorganized - Customer Service Representative Univar Solutions Employee Review

2.0
Feb 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Very safety conscious and responded well to covid-19

Cons

Disorganized, underpaid, high stress need better training on job functions and organizational structure

avatar
Univar Solutions Response
5y
Thank you for your candid review. As a Customer Service Representative, you are playing a critical role in the future of Univar Solutions. We take pride in being a place Where People Matter and will ensure your feedback is shared with the appropriate leaders.

Explore other reviews about Univar Solutions

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the job very stable and friendly people

Cons

A little outdated tech systems but doable

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation is a perk.

Cons

The company has serious cultural and leadership issues, particularly around accountability for inappropriate conduct. There have been significant concerns regarding a senior global employee’s behavior, including inappropriate sexual relationships with employees across multiple countries and concerns about misuse of position, influence, and company resources to support his behavior. The fact that these concerns were reportedly allowed to continue raises serious questions about the company’s commitment to "safety". Reporting concerns to HR was not viewed as an effective solution. A workplace cannot maintain trust when employees believe power and position can shield predatory behavior. Employees should also be aware that compensation expectations may not align with reality. Bonuses that employees work toward throughout the year will not be paid out as expected, and communication around these decisions has been unclear and last minute. Overall, leadership has appeared disorganized, unqualified, inconsistent, and lacking direction.

avatar
Univar Solutions Response
13h
Thank you for sharing your concerns. Univar Solutions takes all allegations of misconduct seriously. Anyone with additional information, including employees and non-employees, may report concerns confidentially through EthicsPoint at 866-605-2999 or https://secure.ethicspoint.com/ (search "Univar"). We encourage individuals with relevant information to come forward so concerns can be reviewed and addressed appropriately.
See reviews by: Helpful|Rating|Date|All