Great company - Customer Service Specialist Univar Solutions Employee Review

4.0
Apr 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits and vacation staff and friendly

Cons

Low salary increases on an annual basis

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Univar Solutions Response
5y
Thank you for your candid review. As a Customer Service Representative, you are playing a critical role in the future of Univar Solutions. Being an industry-leader is important to Univar Solutions, which is why we review the market regularly to ensure the alignment of our roles, total compensation and benefits are competitive. We are a place where people matter and one of our core values is to do what we say and hold ourselves accountable. As such, we are continuously working to improve our employee experience by acting on the feedback we receive and will share your comments with our Leadership Team. Thank you for your review. #TogetherWeWin #WherePeopleMatter

Explore other reviews about Univar Solutions

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the job very stable and friendly people

Cons

A little outdated tech systems but doable

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation is a perk.

Cons

The company has serious cultural and leadership issues, particularly around accountability for inappropriate conduct. There have been significant concerns regarding a senior global employee’s behavior, including inappropriate sexual relationships with employees across multiple countries and concerns about misuse of position, influence, and company resources to support his behavior. The fact that these concerns were reportedly allowed to continue raises serious questions about the company’s commitment to "safety". Reporting concerns to HR was not viewed as an effective solution. A workplace cannot maintain trust when employees believe power and position can shield predatory behavior. Employees should also be aware that compensation expectations may not align with reality. Bonuses that employees work toward throughout the year will not be paid out as expected, and communication around these decisions has been unclear and last minute. Overall, leadership has appeared disorganized, unqualified, inconsistent, and lacking direction.

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