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      Univar Solutions

      Engaged Employer

      Univar Solutions reviews

      Help yourself - Customer Account Partner Univar Solutions Employee Review

      3.0
      Dec 4, 2022
      Customer account partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a stable company and they do nice things for you like Customer Appreciation Week...they supply lunch and/or breakfast several times a year...cook outs, potlucks, etc. Have received nice gifts: backpack, fleece jacket, insulated coffee cup...thoughtful gifts. Able to work remotely 3 days/week is huge help and a money saver!

      Cons

      Constant turnover, due to sub-par training and constant changes in supervisors and accounts...be prepared to fumble your way thru and ask questions or use resources that are available to you to teach yourself. Some groups have better leads (assistants) than others, so some people excel while others flounder. A co-worker asked a supervisor for help the other day and was told, "do the best you can." They were expecting HELP...they were already doing their best. Pretty frustrating. Promotion of people who don't seem qualified (very young/not a lot of experience) just because they're friends with the right people.

      avatar
      Univar Solutions Response
      3y
      Thanks for your contributions to the Customer Solutions Team! As a place Where People Matter, we are committed to providing our employees with a positive work experience, industry-leading compensation and benefits, and opportunities for professional growth. We agree being a Customer Account Partner is not an easy job, and it takes time to learn. The success of each CAP is very important to us; we have a very structured training program which includes learning in a classroom setting for the first two weeks on the job. Afterwards, CAPs are partnered with a mentor and spend several weeks shadowing to learn the business before being assigned a portfolio. We pride ourselves in watching CAPs develop and advance into many other areas of the company. We want each CAP to feel supported from our Training team, Supervisors, Managers and Leads. We encourage you to reach out to any one of these teammates and/or your HR Business Partner to express your concerns. We truly appreciate your feedback!

      Explore other reviews about Univar Solutions

      5.0
      Feb 3, 2026
      Supply planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed the job very stable and friendly people

      Cons

      A little outdated tech systems but doable

      1.0
      Jul 9, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited vacation is a perk.

      Cons

      The company has serious cultural and leadership issues, particularly around accountability for inappropriate conduct. There have been significant concerns regarding a senior global employee’s behavior, including inappropriate sexual relationships with employees across multiple countries and concerns about misuse of position, influence, and company resources to support his behavior. The fact that these concerns were reportedly allowed to continue raises serious questions about the company’s commitment to "safety". Reporting concerns to HR was not viewed as an effective solution. A workplace cannot maintain trust when employees believe power and position can shield predatory behavior. Employees should also be aware that compensation expectations may not align with reality. Bonuses that employees work toward throughout the year will not be paid out as expected, and communication around these decisions has been unclear and last minute. Overall, leadership has appeared disorganized, unqualified, inconsistent, and lacking direction.

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