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      Universal Music Group

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      Universal Music Group reviews

      Need lots of improvement - Customer Service Universal Music Group Employee Review

      2.0
      Aug 4, 2020
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good group of people Great benefits

      Cons

      No performance reviews, no group training, expect you to work long hours and OT, no work life balance, do not help you advance in your career, management needs more management training, do not have group exercises/workshops and no company values

      Explore other reviews about Universal Music Group

      5.0
      Jun 10, 2026
      Promotions director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was different, so I was able to do what I wanted.

      Cons

      It was Slow Growth for me.

      4.0
      Jul 14, 2026
      Temporary staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Smart team - Clear expectations - Older technology

      Cons

      - Very large organization - Communications siloed by teams

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