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Universal Studios

Part of NBCUniversal

Is this your company?

I enjoyed the experience but the stress and harassment by guests was not worth minimum wage. - Attractions Attendant Universal Studios Employee Review

4.0
Jul 12, 2014
Recommend
CEO approval
Business Outlook

Pros

I felt like a part of the Universal team. I enjoyed being a wizard and sharing my love of Harry Potter with guests from around the world. The environment was fast paced and if you were motivated you could move up the ladder fairly quickly. The perks include free admission into both parks, Sea World and Busch Gardens.

Cons

The stress was not worth the pay. My schedule was like a roller coaster; depending on the season I was either clocking in at 4 am for early park admission or clocking out at 2 am for special events and I never had the same days off. Make sure you're not hitting overtime because it's not approved. Most guests are pleasant or at least neutral but some won't hesitate to yell in your face or call you or other guests unacceptable derogatory names.

Explore other reviews about Universal Studios

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

4.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive workplace for queer folk Team Captains who seem to genuinely care for their guards Supervisors make an effort to interact with the lifeguards, and are often available for the guards to talk to

Cons

Often, medical emergency incidents are not brought up or addressed in any way after they occur and are dealt with. Staff is often not told about what is actually occurring in the park, even in serious circumstances, such as cops entering the park.

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