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Universal Studios

Part of NBCUniversal

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Enjoyed the Job but not Guests - Studio Tour Ambassador Universal Studios Employee Review

4.0
Jul 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Really enjoyed my coworkers. Everyone was really chill Job wasn't too difficult (pretty much like any other customer service job)

Cons

The way shifts are assigned are based on a pool of hours and priority goes to those who have been there the longest. They get the most hours and preferred schedule. After that, any available hours are first come first serve so you have to be persistent and call if you want to get assigned shifts.

Explore other reviews about Universal Studios

5.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-fun coworkers -cool management -great work perks -good job while in college

Cons

no cons that i can think of

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free park access if that’s what you or your family like to do regularly.

Cons

Very large and slow moving organization that has an odd promotion/performance review process. This is a place where people come to work 9-5, take hour lunches, and place the corporate process of staying 10+ years hoping for a promotion opportunity and not work hard.

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