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University Federal Credit Union

Engaged Employer

People helping people, service and sales, not for profit financial institution - Personal Financial Representative University Federal Credit Union Employee Review

5.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere, good people, good pay, the upper level managers are pretty good at moving the credit union forward in a positive direction

Cons

Limited options for promotion, tough to use vacation time, traffic in Austin is ridiculous, young co-workers are immature and often offend other coworkers

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University Federal Credit Union Response
9y
Thank you for your feedback and for taking the time to leave a review! We are glad to hear you enjoy the UFCU atmosphere and agree with the positive direction we are taking. We are disappointed to hear it is difficult to take advantage of the employee benefits we offer. Know that we hear your concerns and will take your comments into account as we continue to grow and improve.

Explore other reviews about University Federal Credit Union

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

Cons

Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

Cons

Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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