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      University Federal Credit Union

      Engaged Employer

      University Federal Credit Union reviews

      Teller II - Anonymous employee University Federal Credit Union Employee Review

      1.0
      Oct 3, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get paid on time., incentives can be good.

      Cons

      Management is led by favoritism, knowing your job and being good at what you were trained to do have nothing to do with how likely you are to receive a promotion or raise. Complaining to HR or trying to reach Tony are lost efforts.

      avatar
      University Federal Credit Union Response
      8y
      Thank you so much for your feedback! We are glad to hear that you were able to take advantage of our incentive program opportunities. Providing a quality total reward and incentive package is critical to our success and is a UFCU priority. We take your feedback very seriously and we were disappointed to read that you didn’t connect with leadership and that you had concerns that you felt were not addressed. While an apology cannot alter your experience, we hope that you know that your experience is not in accordance with our core values of service and integrity. We do welcome any opportunity to understand your perspective. If you would like to discuss your experience further, please reach out to a member of our Human Resource team.

      Explore other reviews about University Federal Credit Union

      5.0
      Feb 10, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

      Cons

      Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

      2.0
      Jun 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

      Cons

      Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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