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University Federal Credit Union

Engaged Employer

A good place to work - Anonymous employee University Federal Credit Union Employee Review

4.0
Jul 13, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

UFCU is very transparent about its values and very committed to them. There is a very "people matter" mindset here. UFCU earnestly tries to do good by its staff and its membership.

Cons

Because UFCU is so forgiving it's easy for a bad egg to sneak on to a team and stick around for a year or two. Thought people matter, some good people don't get promotions for a long time; others who may not be qualified might get promoted, because they've been here for so long. it can be an odd thing to see. I've seen people leave because of lack of opportunity or for not being a yes-man. the culture can be both a really positive and somewhat negative aspect of working here.

Explore other reviews about University Federal Credit Union

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

Cons

Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

Cons

Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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