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      University Federal Credit Union

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      University Federal Credit Union reviews

      Beware snowflake culture - Manager University Federal Credit Union Employee Review

      3.0
      Mar 3, 2019
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company with a social purpose that is well respected in the community. The people are good, except as noted below.

      Cons

      Beware snowflake creating culture that does not allow people to be challenged or held accountable and as a result people are not honest with each other. Not a good environment for someone who values high performance or accountability or is a change agent. People who are minimally competent, go along to get along and like a care taker role will do well.

      avatar
      University Federal Credit Union Response
      7y
      Thank you for providing us with your feedback. We were glad to hear that our social purpose mission of serving the community keeps you connected and engaged with us. We are interested to hear more about your comments as we strive to provide an environment where people are encouraged to be transparent, grow, and take on new responsibilities. Feel free to reach us at HumanResources@ufcu.org to discuss further. Thank you!

      Explore other reviews about University Federal Credit Union

      5.0
      Feb 10, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

      Cons

      Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

      2.0
      Jun 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

      Cons

      Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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