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University Federal Credit Union

Engaged Employer

A wonderful place to work - Employee University Federal Credit Union Employee Review

5.0
Apr 1, 2013
Recommend
CEO approval
Business Outlook

Pros

As the others have stated what makes UFCU a great place are the employees and the members. The benefits are great, as is the whole office environment. Most mangers hire compatible people into their respective departments, which seem to cohesively bring a true teamwork attitude to the department. I always felt engaged and listened to by upper management with my ideas.

Cons

For the market share that UFCU possesses it does seem pay is on the lower end of the scale, and I do know that discourse does exist in other departments due largely to the attitude of the immediate managers.

Explore other reviews about University Federal Credit Union

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

Cons

Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

Cons

Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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