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      University Federal Credit Union

      Engaged Employer

      University Federal Credit Union reviews

      "great culture" is great myth - Anonymous employee University Federal Credit Union Employee Review

      2.0
      May 2, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Friendly people *There are plenty of opportunities to make a difference. *Pay is relatively competitive.

      Cons

      *The wonderful "culture" is talked about all the time, but it happens in silos. *Senior leaders act friendly, but don't turn your back.... *Executives speak of wonderful stories of how members were helped. We didn't hear about failures of how we lost members and how to focus strategy on the things that matter. *Executives are really "old school". How you dress matters more than what you accomplish. *If you are seeking a company that wants to make business processes and systems better, UFCU will frustrate you.

      avatar
      University Federal Credit Union Response
      7y
      We appreciate you taking the time to provide us with your feedback and are glad to hear you enjoyed the friendly atmosphere and the competitive compensation we offer at UFCU. We agree that there are plenty of ways to make a difference here! We are open to learning more about opportunities for improvement and would welcome further dialogue. Feel free to reach us at HumanResources@ufcu.org to discuss further.

      Explore other reviews about University Federal Credit Union

      5.0
      Feb 10, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

      Cons

      Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

      2.0
      Jun 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

      Cons

      Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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