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      University Federal Credit Union

      Engaged Employer

      University Federal Credit Union reviews

      Great Benefits, but everything else needs a lot of improvement. - Teller University Federal Credit Union Employee Review

      2.0
      Jan 30, 2021
      Teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits & bank holidays off 401K Match Health & Wellness Reimbursements You do not work any of the major holidays There was an additional $2/hour "Honor Pay" since beginning of COVID pandemic.

      Cons

      Management pretends to care, but in reality does not. Shifts in management will create toxic work environments and really take a toll on the employees mental health. It seems impossible to grow internally if you are not "favored" by your management. I work under two different managers and they completely differed. The latter manager was the real reason I left my work. One vocalized the issues to upper management, nothing happened. I would not recommend entering a role in the frontline here because it is a miracle to get a promotion. Try to get a role in one of the back office teams.

      Explore other reviews about University Federal Credit Union

      5.0
      Feb 10, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

      Cons

      Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

      2.0
      Jun 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

      Cons

      Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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