Does University Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, University Federal Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at University Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at University Federal Credit Union?

54% of University Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated University Federal Credit Union 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at University Federal Credit Union?

Personal Financial Representative (21) , Teller (10) , Bank Teller (5) , Member Service Representative (5) , Insurance Agent (4) , Manager (4) , Personal Banker (4) , Area Teller (3) , PFR II (3) , Personal Financial Representative II (3) , Teller I (3) , Consumer Loan Officer (2) , Financial Center Manager II (2) , Loan Officer (2) , Personal Financial Representative III (2)

What are the pros of working at University Federal Credit Union according to real employee reviews?

"I believe this is a great benefit to working within the corporation as it allows the employees to see multiple aspects of the field." ((in 32 reviews)); "Great people who really care" ((in 16 reviews)); "Pay was good and good learning tools" ((in 11 reviews)); "Work life balance is amazing." ((in 8 reviews)); "The team I worked with at UFCU was absolutely amazing!" ((in 6 reviews))

What are the cons of working at University Federal Credit Union according to real employee reviews?

"Conservative management." ((in 13 reviews)); "Managers also seem to have "entitlement syndrome" they seem to think they can come and go as they please under the guise of "working from home because......."" ((in 8 reviews)); "new upper management treats employees as numbers" ((in 5 reviews)); "This is to increase numbers because these people come from high pressure sales environment and this is what the replacement CEO wants." ((in 3 reviews)); "The CEO's leadership style was delegate and empower." ((in 3 reviews))

What are the top reviewed University Federal Credit Union locations?

Austin , Round Rock , Galveston , League City , Raleigh , Pflugerville , Houston

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University Federal Credit Union reviews

Nepotism - Senior Engineer University Federal Credit Union Employee Review

1.0

Apr 25, 2023

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

The benefits are decent. They believe you should have work/life balance

Cons

They are a vendor based company. They don’t trust the engineers that they hired. They say are doing agile but really not. Middle management is not good with keeping their word. They don’t use the math required to predicting how long a feature takes. You just get a deadline. Middle management is not qualified for their positions. They got good recommendation. They have their favorites and people who gets special treatment. The Infrastructure is stuck in 1998. They are going to have some awards for best place for parents. Don’t believe it. It is a grift.

University Federal Credit Union Response

We are sorry to learn that your experience as an employee fell short of your expectations. We appreciate your feedback and will share it with the appropriate managers. UFCU strives to foster a “people matter” culture that includes open dialogue and trusting each other to do the right things.

Explore other reviews about University Federal Credit Union

5.0

Feb 10, 2026

Manager

Recommend

CEO approval

Business Outlook

Pros

Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

Cons

Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

2.0

Jun 19, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

Cons

Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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