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University Federal Credit Union

Engaged Employer

Lending - Lending University Federal Credit Union Employee Review

2.0
Aug 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Up to date with technology and current market conditions. Constantly striving to be better in the market and not afraid of change. Office environment (furniture, building, etc.) is very nice. Really good medical benefits- loved White Glove.

Cons

Management. When I first started at UFCU... I LOVED it. I couldn't say enough great things about it. However after working there a couple years our pay structure was changed and more team members added to our team which drastically brought down our income. There was no sense of care from management as they were doing what was best for them. I became disheartened and my motivation at work dropped off and I eventually left to work elsewhere. I have heard they have restructured the pay since then but still have quite a few friends left that are still dissatisfied with the culture and management. When I first started they raved about how you can move to different areas of the company to work. I desperately tried to move into a couple other departments before I quit but they were not open to the change.

Explore other reviews about University Federal Credit Union

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

Cons

Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

Cons

Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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