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      University Federal Credit Union

      Engaged Employer

      University Federal Credit Union reviews

      Great Company - Personal Financial Representative University Federal Credit Union Employee Review

      5.0
      Aug 14, 2023
      Personal financial representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They bend over backward to take care of their people. Leadership from the CEO down is constantly asking for feedback and implementing decisions based on that feedback. I have never worked for a company that cares more about their employees and creates so much space for employee opinions. Benefits package is one of the best in the industry. They do an amazing job of promoting internally.

      Cons

      UFCU has been around for a long time and some of the old timers don't like the changes that are being made to keep the company relevant and competitive in the modern age. All the changes are necessary. The old timers just complain a bit.

      Explore other reviews about University Federal Credit Union

      5.0
      Feb 10, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

      Cons

      Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

      2.0
      Jun 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

      Cons

      Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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