Pros
During my time at UFCU, I met some incredibly talented people. The majority of their employees truly live by the values UFCU promotes and wants to do right by the member. UFCU also was one of the better paying employers I had worked for and their benefits are excellent - you won't find many employers that can compete with their benefits package. I also appreciated that many of the executives took the time to know who I was and what department I worked in. Some even took the time to go to lunch or have coffee with me. The company as a whole also invests significant time into professional and leadership development. I learned a tremendous amount on how to be a better colleague and leader in the time I spent with UFCU.
Cons
it's taken me a long time to feel comfortable enough to write this, but from my perspective, UFCU has truly lost its identity. Over the past two years, UFCU went from having seven executives to more than double that number. All that top-heavy leadership comes with extensive credentials, but also a lot of ego and very little awareness of the amount of effort and resources it takes to execute a project. High-level decisions are made based on personal preference and not backed by data. All that 'expertise' in the C-suite creates competing priorities for departments and confusion for the rest of the organization. UFCU used to emphasize community impact and relationships. Now, with new leadership, sales and pushing products with high interest rates are the priority. Even their deposit products are average at best. UFCU can't compete with other financial institutions that have high-yield savings or CD products. Their technology will also consistently be 5-8 years behind industry standard. The new app iteration and digital banking platform is just about finished and is actually a watered-down version of the previous, just with better design. I truly would not trust UFCU to ever keep up with modern technology.