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University Federal Credit Union

Engaged Employer

Epitome of a dead end job - Anonymous employee University Federal Credit Union Employee Review

3.0
Mar 30, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The majority of people who work at UFCU are great and create a wonderful working environment. As others have mentioned, the culture is relatively laid back, though there is more emphasis on selling products to members than perhaps there used to be. Supervisors and Managers are great and usually care about their employees. Co-workers have a true sense of team work, which also contributes to the good working environment. Retirement benefits (company sponsored 401k) are very good and they have a great FMLA policy to allow both women and men to take off extended time for family medical leave (including births of children).

Cons

Executives are often distant and several senior managers don't really seem to take an interest in the development of their employees and are often immersed in meetings making them unavailable to staff. As others have mentioned, there is little to no opportunity for advancement within the company, which results in employees often making lateral moves within the organization in order to broaden their experience. Development of employees into leadership (or higher paying) positions is likewise stifled. HR will tell all applicants that they pride themselves with 'promoting from the inside,' but the reality is there hasn't been a significant internal promotion in quite sometime. Employee compensation is woefully inadequate for the amount of work that is required and market research shows that for an organization of their size, UFCU underpays their employees considerably. Also, some executive initiatives/ decisions are extremely poorly executed, resulting in both staff and member frustration. Executives have also been known to suddenly restructure the organization, giving little notice to the employees affected.

Explore other reviews about University Federal Credit Union

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

Cons

Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

Cons

Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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