Pros
Good salary, generous PTO/holidays/sick leave, flexible schedule, free snacks on Fridays. You become versatile because you will be handling different kinds of cases (mental, acute injuries, critical illnesses) that require you to utilize a variety of skills. As a young person looking to get experience in corporate america, this is a great opportunity to get your foot in the door. If you leave this job on good terms with your director and management; they will always welcome you back if you need a job. It is a great work environment because everyone will go out of their way to help you if you really need it.
Cons
Amount of work can be overwhelming, a lot of inbound/outbound phone calls, claimants can be very aggressive at times, management claims everything to be a priority, you'll usually end up working 10+ hours per day to actually finish your work. Unum offers a lot of PTO, but good luck taking it because they will decline your request, if you ask for days off management will look at you like it's the end of the world even though you worked for your PTO. You begin as a trainee then get promoted to a specialist, senior then lead; but at the end of the day you are all doing the same job; therefore it can be very monotonous. I had coworkers that had been there for 15+ years and advised me to look for other career opportunities if I was looking to advance my career.