Pros
Benefits benefits benefits remote benefits
Cons
Micromanaging belitting no diversity no room for growth metrics are unrealistic assembly line job but dressed up as professional, managers manipulate with contests only to get more work out of you. then you have to meet your daily numbers 23 which will increase to some ungodly number soon each claim can have 20 or more steps which only cause more work you get threatens with write up if u get too many feedbacks which they call “coaching” more like people running to your manager about anything you do wrong. Don’t make your numbers everyone see it in morning daily huddles which are unproductive Oh you are always wrong managers will never believe you they just email you complaints then document it for monthly tired pathetic 1x1. No moral support you could be out sick with covid all they say is ok then in your meeting remind you if you miss any more sick days you will be written up or job loss. No care. The fear of losing your job is always in your mind because your manager will let you know in some way daily or weekly. Managers don’t know anything about the job you have to go to mentors who pretty much are done with you are training. Vacations day you have to fight with 200+ eligibility specialists so expect to be denied. The pressure is unreal. Don’t try to apply for other jobs you will get denied if you’re manager doesn’t like you. You will not grow in this company if you start off as an eligibility specialist. Too many of us. The only career path is disability or leave specialists which again rarely are there any openings. You will be stuck do not work here you will regret it.