Just this side of legal - Benefits Specialist Unum Employee Review

1.0
Jun 14, 2021
Recommend
CEO approval
Business Outlook

Pros

M-F, holidays off If you are a young, white, male, this is your company. You will be promoted within a year and before anyone else.

Cons

For the first year you're considered a trainee. They don't tell you this until you actually start work. The salary listed for this position was something like $32,000 - $40,000. Two weeks into my training I was told that I was going to be held at a trainee salary of $9.50 per hour for a full year. With loans from my masters degree as well as regular monthly bills, I never would have accepted this position if they had been honest with me. This is also a high pressure production role with often unattainable month end deadlines. You type at conversation speed for 8-9 hours per day. Expect at least 10 hour days. If you are under the age of 25 they offer development opportunities. They will be very honest that if you are older, these opportunities are not available to you. The same exact claims that could not be approved are suddenly subject to approval at the end of the month. No changes necessary. Anyone above "Director" level (low level management in any other company) have absolutely no clue how this job is done. They certainly complain about time constraints of which they have no knowledge. Constant pressure to add your personal time charity work for their annual best to work for review. Though any time utilized for community service is expected to be made up in what would have been overtime.

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5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

1
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