Overworked, undervalued & toxic ‘colleagues’ - Anonymous employee Unum Employee Review

1.0
Oct 8, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office grounds itself (Dorking) is pretty, not fit for purpose… but pretty. (Advice for new starters - do your best to suck up, be female, and be a working mum… you’ll ’fit in’ and be promoted in no time)

Cons

A company once known for appreciating and paying its staff well was reciprocated by knowledgable and committed employees. However this has changed over the years, with a girls playground mentality between management, promotion and pay increases (including bonuses) favouring friends as opposed to those more deserving has left massive holes across departments with leavers shooting the roof, and a bitter taste for many of those who have stayed in hope of better things to come (don’t hold your breath). View all the reviews. Positive reviews for this corrupt and toxic company are predominantly from staff in the states, or management in the UK. Delve deeper and you’ll see the recurring themes.

Explore other reviews about Unum

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

1
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