I'm a huge fan...and for good reason. - Operations Manager Unum Employee Review

5.0
Feb 2, 2015
Recommend
CEO approval
Business Outlook

Pros

I've worked with Unum almost 8 years in 2 different depts. and several different roles. I love it here and (as of today) hope to be a lifer. There is an excellent culture, community involvement, encouragement to volunteer, focus on personal development, outstanding benefits, focus on continuous improvement, and we provide an excellent product. I started at the very bottom as a call center rep and have worked my way into management in an operational area. I was given opportunities to prove myself, received valuable input and feedback to assist in my development, and rewarded for doing a good job. As with anywhere, there are always those with a grass-is-greener mentality. There are always complainers (I've seen some of them here), but they would complain no matter what company they work for. We see many of them leave Unum, only to return months or years later when they realize how good Unum actually is. I'm sure I sound like a company fanboy...and I am. But it's only because of how good the company has been to me.

Cons

Too conservative in business strategy, need to take more calculated risks and act faster on them. While I don't want to see a swing too far in the opposite direction, in a fast-paced world Unum often takes too long to bring a new product or service to market. Need to be more proactive rather than reactive to the market.

Explore other reviews about Unum

5.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, wonderful coworkers and peers, caring DIRECT leadership, growth opportunities

Cons

Strict in office policy, leadership VP level and higher does not seem as caring, burnout possible, lower end of salary compared to the market

4.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong work-life balance, supportive leadership, and a collaborative culture that feels more people-focused than many large corporations. Hybrid flexibility, solid benefits, and long-term stability make it a great place to build a career. There are also good opportunities for internal growth and cross-functional experience.

Cons

Decision-making can sometimes move slowly due to layers of process and approvals. Compensation may not always be as competitive as larger tech-focused companies, and organizational changes or transformation initiatives can occasionally create ambiguity or shifting priorities. Like many large enterprises, bureaucracy can at times impact speed and innovation.

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