Great Benefits and Lots of Remote work - Anonymous employee Unum Employee Review

4.0
Feb 22, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Hours, Mon to Friday, lots of room for growth. Starting pay is good. Great Benefits.

Cons

When you work with claims there are a lot of technical issues, there are also issues with the claims not being processed in a timely manner which makes you the blunt of a lot of upset customers.

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Unum Response
3y
Thank you for your review! Providing the benefits and culture that allow our employees to thrive is a business imperative. We appreciate your feedback, both positive and honest. To help understand your concerns in more detail we recommend sharing this feedback with your manager or leadership. If you prefer to remain anonymous, you can share in the annual company engagement survey. Your feedback can help shape a better future for our company. Thanks again for taking the time to review.

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Cons

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Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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