Great Starter Job - Claims Specialist Unum Employee Review

4.0
Jun 20, 2023
Recommend
CEO approval
Business Outlook

Pros

You are given the opportunity to work remotely. You are given PTO. The work is fairly easy if you are detailed-orientated. You can pretty much choose your work schedule as long as your off time is no earlier than 3:00pm. You will not have to communicate with customers on the phone. There is a chance for salary increases once a year. (It depends on your work performance and the company's performance.)

Cons

The job isn't fully remote and you are required to come into the office 2 days a week. The first part of the year and you will have to work mandatory overtime for a few months. (Depends on the workload.) You will have to get used to sitting all day. You don't have too much interaction with your co-workers outside Microsoft Teams calls. (So, if you are very social, this may not be the job for you.) They won't compensate you on your internet bill if you work remotely.

Explore other reviews about Unum

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

1
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