The negative reviews have been accurate. This place is a complete joke and management has no idea what they are doing. Management tends to force new policy changes based on what sounds good vs what’s practical. Yes, it is true that other Supervisors steal your loans and assign them to their agents when you are out of the office. This place is extremely shady. Management is not willing to admit volume of work has decreased, if that’s not the case then they have overhired. The production goals are not obtainable with the low volume of work. In order to
come close to meeting your production goals you have to steal loans from your co-workers when they are out of the office. Does this sound ethical? The Director walks around and makes people feel uncomfortable by standing behind you while you are working. I have no idea how he even got this job. He is super creepy and may even have aspergers. Having an interview with him will be one of the most awkward moments of your life. This place try’s to make you feel like your job is on the line at all times. Instead providing employees with incentives for hitting your goals, they try to make you fee like you may lose your job at anytime if your production goes down even in a low volume environment like it is now.
The training is completly a joke because the matierial that’s covered is outdated. Everything management implements is on experimental basis because they are completely clueless. Only take this job if you are desperate for money. There are better jobs out there for $20 an hour.