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Upland Software

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Don't Sell Your Company to These People! - Anonymous employee Upland Software Employee Review

1.0
Sep 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary ... Be wary of any job where Salary is the only good thing that you can say about it.

Cons

I think that all of the positive reviews here are from marketing, HR, and other people who have a vested interest in making you think this is a sunny place to work; it is not. I encourage you to ignore these positive reviews. I saw none of the positivity bull that anyone is laying here. I worked at one of their acquired companies, and I agree with every bit of the criticism below about the poor quality of the products, the focus on acquisition, no roadmap for the products, and the incompetent, almost non-existent management. If you believe in your product, your people and your work, don't even consider selling your company to these folks. This company is hollow and without any substance. It seems to have one business strategy ... buy companies, gut them of costs (i.e. of the important, knowledgeable people who created and maintain it), and then shop it around to find some sucker to sell it to at a higher price than they paid for it. When they acquire your company, within a short period of time, you will lose all of your good staff and important clients, the workplace will become toxic, and your product will stagnate.

Explore other reviews about Upland Software

5.0
Aug 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great remote first mentality. Great supportive people. True common sense, unlimited PTO. Good culture.

Cons

Salary & Benefits are likely lower than at other companies for similar roles.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

* Strong brand recognition. * Good library of marketing content. * Consistent webinars and events. * Broad product portfolio. * Solid marketing technology and automation. * Good support for sales campaigns. * Established customer base. * Strong SEO for many products.

Cons

The people are exceptional. The SDRs, Team Leads, SDR Managers, Directors, Marketing team, AEs, and Sales Leadership are some of the smartest and hardest-working professionals I’ve worked with. Operationally, Upland runs like an elite SaaS organization with strong processes, disciplined execution, and a culture of continuous improvement. The problem, in my experience, isn’t the people or the process. It’s the product portfolio. There comes a point where no amount of coaching, AI, lead generation, account targeting, messaging optimization, or activity increases can compensate for a product that struggles to consistently win in the market. When close rates remain stubbornly low, the organization naturally searches for another optimization or process improvement, but sometimes the biggest constraint isn’t execution. I’ve seen less experienced teams with average processes produce dramatically better results simply because they were selling products customers were eager to buy. That’s a difficult reality for any company to confront, but it’s one that shouldn’t be ignored.

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