Hard to determine corporate direction - Customer Success Manager Upland Software Employee Review

Users say... "People are great and they host a lot of fun happy hours and events." "Good work / life balance" "Work from home is encouraged" "It is a great team" "Pay is good." 

Users say... "a lot of great people are leaving Upland because they are tired of this poor management" "Benefits are mediocre and travel policies are a disgrace." "No 401K match or ESOP opportunity" "Instead, the upper management is incompetent at best, and actively sabotaging the company at worst." "Lack of transparency and communication."