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Upland Software

Is this your company?

Work here if you are a robot that does not need recognition or raise and can work extreme hours at times - Anonymous employee Upland Software Employee Review

1.0
Apr 26, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good low-ranking co-workers (hardship makes everyone humble!)

Cons

The management doesn't care about employees. Regardless how hard we work, they just take it for granted. None of us have ever received any raise, ever. The management assumes that we are all magicians working here with magic wands and can do everything they want right now, with very limited resources! Well, we are not magicians but yes, a team of very talented people who do make things happen. But the sprit and enthusiasm has long gone since we can clearly see how much of a positive impact we all make for the company but in return, we get absolutely nothing but a cheap $5 reward certificate in company's annual gathering. This is more than an insult and definitely not a praise by any means. Another problem here is that the management is doing too much micro management. You surely don't want to work for a company where the top tier executive writes specs and forces you to make a product exactly the way he/she sees! This completely undermines the authority and necessity of the entire Product Development team. My advise to you is to go somewhere else where your hard work will be recognized and because you will be helping company's economy, the company will look out for your bank account as well! The situation here is getting worse by day. Most of the people I know of here are thinking about the move. Some of these people have already move to somewhere better, and these were not people who recently joined the company but with more than 10 years of service -- if that gives you any idea. Believe me, I am not someone working in HR or Marketing. I am in the Product Development and Innovation and I belong to a very elite group of employees with a very strong impact on one of Upland's mainstream product and Upland in general.

Explore other reviews about Upland Software

5.0
Aug 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great remote first mentality. Great supportive people. True common sense, unlimited PTO. Good culture.

Cons

Salary & Benefits are likely lower than at other companies for similar roles.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

* Strong brand recognition. * Good library of marketing content. * Consistent webinars and events. * Broad product portfolio. * Solid marketing technology and automation. * Good support for sales campaigns. * Established customer base. * Strong SEO for many products.

Cons

The people are exceptional. The SDRs, Team Leads, SDR Managers, Directors, Marketing team, AEs, and Sales Leadership are some of the smartest and hardest-working professionals I’ve worked with. Operationally, Upland runs like an elite SaaS organization with strong processes, disciplined execution, and a culture of continuous improvement. The problem, in my experience, isn’t the people or the process. It’s the product portfolio. There comes a point where no amount of coaching, AI, lead generation, account targeting, messaging optimization, or activity increases can compensate for a product that struggles to consistently win in the market. When close rates remain stubbornly low, the organization naturally searches for another optimization or process improvement, but sometimes the biggest constraint isn’t execution. I’ve seen less experienced teams with average processes produce dramatically better results simply because they were selling products customers were eager to buy. That’s a difficult reality for any company to confront, but it’s one that shouldn’t be ignored.

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