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Upland Software

Is this your company?

So far so good... - Anonymous employee Upland Software Employee Review

4.0
May 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upland's transparency keeps me optimistic for the future. The monthly meetings from the President of Upland are informative and he shares enough information to the employees where they feel comfortable about the acquisition that happened just over a year ago. There is a positivity that I have not experienced to date in my career life and that makes me want to come to work everyday. I do believe that this is something that is here to stay. It's very uplifting to be appreciated for a job well done, which I do believe Upland has done a great job doing so.

Cons

There are some management seniors that work remotely or in other offices, which has taken some time to get used to. Would be nice to see those employees more frequently but I do understand that travel is expensive and is an expense that the company can control.

Explore other reviews about Upland Software

5.0
Aug 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great remote first mentality. Great supportive people. True common sense, unlimited PTO. Good culture.

Cons

Salary & Benefits are likely lower than at other companies for similar roles.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

* Strong brand recognition. * Good library of marketing content. * Consistent webinars and events. * Broad product portfolio. * Solid marketing technology and automation. * Good support for sales campaigns. * Established customer base. * Strong SEO for many products.

Cons

The people are exceptional. The SDRs, Team Leads, SDR Managers, Directors, Marketing team, AEs, and Sales Leadership are some of the smartest and hardest-working professionals I’ve worked with. Operationally, Upland runs like an elite SaaS organization with strong processes, disciplined execution, and a culture of continuous improvement. The problem, in my experience, isn’t the people or the process. It’s the product portfolio. There comes a point where no amount of coaching, AI, lead generation, account targeting, messaging optimization, or activity increases can compensate for a product that struggles to consistently win in the market. When close rates remain stubbornly low, the organization naturally searches for another optimization or process improvement, but sometimes the biggest constraint isn’t execution. I’ve seen less experienced teams with average processes produce dramatically better results simply because they were selling products customers were eager to buy. That’s a difficult reality for any company to confront, but it’s one that shouldn’t be ignored.

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