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Upland Software

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A Business that creates nothing - Software Engineer Upland Software Employee Review

1.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

The (non-management and executive level) people who are there are nice and mean well. They also support some major exciting clients.

Cons

Where to start. I came from a bustling exciting startup. We were acquired by Upland and everything immediately went south. They fired half the workforce, demoted several others, and forced the remaining few talented employees into roles which eventually led them to quit. The tech that they do have is nothing more than surface level code glued together by preschool grade paste. They have a solid vision of what they want to be, but no concept of how to get there, exacerbated by tight deadlines that never get met, and a lack of interest in properly staffing their teams. And the truth is, their competitors do the same things but better. As far as working there - management makes it clear they don't care about you. I vividly remember one of the first company wide meetings post COVID when a concerned employee asked if there would be layoffs, and management jokingly told them "We'll just line everyone up and fire the tallest x people". My advice - look anywhere else.

Explore other reviews about Upland Software

5.0
Aug 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great remote first mentality. Great supportive people. True common sense, unlimited PTO. Good culture.

Cons

Salary & Benefits are likely lower than at other companies for similar roles.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

* Strong brand recognition. * Good library of marketing content. * Consistent webinars and events. * Broad product portfolio. * Solid marketing technology and automation. * Good support for sales campaigns. * Established customer base. * Strong SEO for many products.

Cons

The people are exceptional. The SDRs, Team Leads, SDR Managers, Directors, Marketing team, AEs, and Sales Leadership are some of the smartest and hardest-working professionals I’ve worked with. Operationally, Upland runs like an elite SaaS organization with strong processes, disciplined execution, and a culture of continuous improvement. The problem, in my experience, isn’t the people or the process. It’s the product portfolio. There comes a point where no amount of coaching, AI, lead generation, account targeting, messaging optimization, or activity increases can compensate for a product that struggles to consistently win in the market. When close rates remain stubbornly low, the organization naturally searches for another optimization or process improvement, but sometimes the biggest constraint isn’t execution. I’ve seen less experienced teams with average processes produce dramatically better results simply because they were selling products customers were eager to buy. That’s a difficult reality for any company to confront, but it’s one that shouldn’t be ignored.

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