Pros
Upland puts the customer first and kept great contact with our top partners during the transition. Healthcare coverage was good. Mostly remote workforce.
Cons
Oh, where to start? Upland does not care about their employees as human beings. They use an M&A business model that keeps moving from one to the next without any real care for preserving anything about the previous acquisition outside of dollars earned. Company culture and physical office spaces were removed. About 75% of our company was laid off within the first few months without any real rhyme or reason. Severance was minimal with non-competes in contracts. Leadership seems to only care about shareholders and max dollars. It's one way to run a company, but not something that most employees want to be a part of. Staffing is continuously slashed forcing active employees to work overtime without proper compensation, all while leadership asks "how do we avoid such high turnover?". Contracts were written poorly with no room for any negotiation. Vague answers were given to any specific questions regarding contracts, pay, etc. If you work here, you're a number, not a cared for employee. They're also an at-will employer, and they can and will act upon it. This is not a place for secure employement.