employer cover photo
employer logo
employer logo

Upland Software

Is this your company?

Company that is buying small companies to build a financial portfolio of technology. - Anonymous employee Upland Software Employee Review

2.0
Jan 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to learn by rolling up your sleeves and engaging peers and managers. Once a vision is actually set, could be the beginning of a good company. Improving quality and allowing new ideas to emerge.

Cons

Many overlapping products and lack clear leadership on either building a single platform or going to specific markets with products. Customers are confused and so much churn that people are anxious and unsure about their position. Good IP that is being poorly managed and falling further behind peer group. Not a leading technology firm as the individual product was seeking. Lead by a team that has minimal experience in software companies and mostly finance, legal, investing backgrounds. Causes confusion as acquisitions do not build on a cohesive solution strategy and causes conflict with development, sales and funding projects.

Explore other reviews about Upland Software

5.0
Aug 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great remote first mentality. Great supportive people. True common sense, unlimited PTO. Good culture.

Cons

Salary & Benefits are likely lower than at other companies for similar roles.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

* Strong brand recognition. * Good library of marketing content. * Consistent webinars and events. * Broad product portfolio. * Solid marketing technology and automation. * Good support for sales campaigns. * Established customer base. * Strong SEO for many products.

Cons

The people are exceptional. The SDRs, Team Leads, SDR Managers, Directors, Marketing team, AEs, and Sales Leadership are some of the smartest and hardest-working professionals I’ve worked with. Operationally, Upland runs like an elite SaaS organization with strong processes, disciplined execution, and a culture of continuous improvement. The problem, in my experience, isn’t the people or the process. It’s the product portfolio. There comes a point where no amount of coaching, AI, lead generation, account targeting, messaging optimization, or activity increases can compensate for a product that struggles to consistently win in the market. When close rates remain stubbornly low, the organization naturally searches for another optimization or process improvement, but sometimes the biggest constraint isn’t execution. I’ve seen less experienced teams with average processes produce dramatically better results simply because they were selling products customers were eager to buy. That’s a difficult reality for any company to confront, but it’s one that shouldn’t be ignored.

2
See reviews by: Helpful|Rating|Date|All