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Upland Software

Is this your company?

not a software company, an M&A company - Customer Success Manager (CSM) Upland Software Employee Review

2.0
Sep 9, 2022
Recommend
CEO approval
Business Outlook

Pros

a remote workplace even before pandemic, you are afforded autonomy over your work so long as you deliver expected results. unlimited vacation policy, decent sales incentives.

Cons

they are putting the bare minimum into keeping their products running. little to no innovations or bug fixing. instead they acquire struggling companies and expect you to sell that faulty software to customers who are already unsatisfied with the faulty software they have. disorganized and poor communication between teams. no 401k match, annual COL increases, or merit based raises.

Explore other reviews about Upland Software

5.0
Aug 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great remote first mentality. Great supportive people. True common sense, unlimited PTO. Good culture.

Cons

Salary & Benefits are likely lower than at other companies for similar roles.

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