Pros
There is a nice wellness budget 1200 yearly, we also have 100 monthly tech budget added to our checks to pay for internet/tech stuff we want for work purposes. Fully remote all equipment is provided and the culture is fairly nice all of my managers have been really nice and supportive. The founders still work here and you can tell that they really care/believe in the mission which is to help regular/lower income people gain access to credit which is a really nice mission. The severance packages are also really good for those that were laid off.
Cons
There is an apparent lack of transparency and some confusion with job responsibilities and transitions. People were shuffled around a lot on a "temporary" basis without being given accurate job descriptions which turned out to be not temporary at all. If my position had been accurately described when offered I would not had taken it. My job has also been altered over time to the point where it's basically a sad call center job where we are just on the phone all day and I did not want or apply for a call center job. We have predictably been losing staff that have jot and likely will not be replaced.