Does Upstream Rehabilitation pay their employees well?

According to anonymously submitted Glassdoor reviews, Upstream Rehabilitation employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Upstream Rehabilitation. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Upstream Rehabilitation?

33% of Upstream Rehabilitation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upstream Rehabilitation 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Upstream Rehabilitation?

Physical Therapist (35) , Office Coordinator (12) , Physical Therapist Assistant (12) , Account Manager (10) , Clinic Director/Physical Therapist (9) , Patient Care Coordinator (5) , Office Manager (3) , Physical Therapy Technician (3) , Clinic Director (2) , Director (2) , PLCC (2) , Regional Director (2) , Regional Director of Operations (2) , Revenue Cycle Specialist (2) , Sales Associate (2)

What are the pros of working at Upstream Rehabilitation according to real employee reviews?

"Coworkers were nice, flexible dress code" ((in 9 reviews)); "Good benefits and bonuses" ((in 3 reviews)); "nice people getting to see patients get better" ((in 3 reviews))

What are the cons of working at Upstream Rehabilitation according to real employee reviews?

"Benefits are expensive due too barely making ends meet as it is." ((in 5 reviews)); "The work life balance is poor and they do not have a good support system for therapists." ((in 4 reviews)); "The holiday time off could be better." ((in 4 reviews)); "No growth opportunities at admin levels." ((in 3 reviews)); "Benefits are subpar and bad PTO" ((in 3 reviews))

What are the top reviewed Upstream Rehabilitation locations?

Chattanooga , Atlanta , Birmingham , Kansas City , Knoxville , Nashville , Charlotte , Memphis , Harrisburg , Kansas City , Opelika , Ogden , Salt Lake City , Harrisonburg , Richmond , Fayetteville , New Bern , Denton , Houston , Sherman , Columbus , Hattiesburg , Petal , Yazoo City , Arkansas City , Springdale , Spring Hill , Castle Rock , Covington , Slidell

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Upstream Rehabilitation

Upstream Rehabilitation reviews

PLCC remote - PLCC Upstream Rehabilitation Employee Review

3.0

Mar 7, 2026

Plcc

Recommend

CEO approval

Business Outlook

Pros

Work from home, no commute, no expense for your car, etc.

Cons

Everything you do on your computer is monitored. All calls are recorded. Metrics,metrics,metrics all day every day.

Upstream Rehabilitation Response

4mo

Thank you for sharing your feedback. We’re glad to hear you value the flexibility of working from home and the convenience it provides. In a call center environment, monitoring and call recording are standard practices that support quality assurance, compliance, and team development. If you would like to share more about your experience, please contact hrteam@zohosupport.com. We appreciate your perspective and are here to support you.

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5.0

Oct 30, 2025

Office coordinator

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Management is always changing which affects everything else

Upstream Rehabilitation Response

8mo

Thank you for sharing your feedback. We’re glad you enjoyed being part of our team. We also hear your concerns about management changes and understand how that can affect the workplace. Your input is valuable as we work to provide a more consistent and positive experience for our associates. If you would like to share more about your experience, please contact hrteam@zohosupport.com. We wish you the best in your future endeavors.

2.0

May 21, 2026

Physical therapist assistant

Recommend

CEO approval

Business Outlook

Pros

They have a good continuing education allowance and a good mentorship program. I will say all the therapists and office coordinators are fantastic.

Cons

The work life balance is poor and they do not have a good support system for therapists. Therapist are expected to give high-quality care of patients while they are either booked or triple booked as well as clean the clinic and maintain laundry without either a tech to help or a cleaning service as well as complete documentation within the hour and have no overtime. Another con is due to the size of the company, HR is extremely hard to get of hold of. No phone number listed and emails take 2 weeks to get a response. When I left, I gave a 4 week notice, except technically I missed it by 3 days, only one of those being business day. Because I was 3 days short of 4 weeks, they declined to pay out my PTO. Potential employees beware

Upstream Rehabilitation Response

1mo

Thank you for taking the time to share your feedback and for recognizing our continuing education support, mentorship program, and the dedication of our team. We’re glad those aspects of your experience stood out positively. We understand the challenges you shared can impact overall job satisfaction, and we appreciate you taking the time to share your perspective. Feedback like yours helps us continue evaluating how we support our teams across our clinics. If you would be open to sharing more about your experience, we encourage you to reach out to us directly at hrteam@zohosupport.com. We wish you the very best in your future endeavors.

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Jobs at Upstream Rehabilitation

RCM - Accounts Receivable (AR) Associate

Talent Acquisition Partner

Growth & Development Team Assistant

Patient Care Coordinator

Patient Care Coordinator -Sharonville-Beacon Ortho clinic

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