3.0
Jul 23, 2024
Former employee, more than 3 years
Orem, UT
Recommend
CEO approval
Business Outlook
Pros
Some great benefits offered to employees, including products tailored for employees, flexible schedule, and generally great people to work with.
Cons
Corporate management is generally ignorant of day-to-day operations and a lot of the technology and software used is behind other institutions of similar sizes. The training for the entry universal service representative position is also inadequate for the job responsibilities. Base pay is also below industry standard and there are few opportunities for increase in pay beyond the annual increase that barely meets inflation.