It's a job - Customer Service Representative V Shred Employee Review

4.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Full time status. Remote Job. Freedom to wear pajama and wake up 10 minutes before work. 401K match, insurance coverage. Monthly allowance for $100 can be used for any bill.

Cons

Leaderships hate any question. Many representatives terrified by the idea of asking questions, sometimes they just give random answers to avoid receiving passive aggressive attitude from the leadership. Marketing department send out information to clients that customer service team has no idea how to answer and follow up. There is no communication.

Explore other reviews about V Shred

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team work Good work

Cons

Lots of chaos going on

1.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, flexible hours, that's about it

Cons

From the top down this company is an absolute disaster. After being employed with them since 2021, I was laid off abruptly in June of this year. The company has been through through mass layoffs since September of last year and continues to replace W2 employees with temp workers without any form of training prior to it. -Minimal communication between departments. -An absolute disaster with trying to shift over to AI models. -Terrible pay with minimal room to grow within the company -Incredibly unprofessional management who do not care about the employees -Expected to work beyond full time hours while being in a 35% pay cut for nearly a year. -Shady marketing tactics This company is truly suffering right now and its as plain as day. It used to be a wonderful company to work for but everything changed for the worse.

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