About face and run - Customer Service Agent V Shred Employee Review

Good team work Good work

Lots of chaos going on

Remote work, flexible hours, that's about it

From the top down this company is an absolute disaster. After being employed with them since 2021, I was laid off abruptly in June of this year. The company has been through through mass layoffs since September of last year and continues to replace W2 employees with temp workers without any form of training prior to it. -Minimal communication between departments. -An absolute disaster with trying to shift over to AI models. -Terrible pay with minimal room to grow within the company -Incredibly unprofessional management who do not care about the employees -Expected to work beyond full time hours while being in a 35% pay cut for nearly a year. -Shady marketing tactics This company is truly suffering right now and its as plain as day. It used to be a wonderful company to work for but everything changed for the worse.