Management is terrible, team is great - Registered Veterinary Technician (RVT) VCA Employee Review

2.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

At this point, I am only staying for the team and some DVMs. The employees are truly some of the best and most caring people I’ve ever worked with.

Cons

Management has refused to take action around complaints or suggestions from staff, and we are reaching burnout. The pay is abysmal, but from what I understand that is not directly in the control of the management at the hospital. Regardless, that doesn’t mean that what I am paid as a five-year employee of Deer Creek is reasonable. It does not feel like management is ever on the side of the staff.

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VCA Response
3mo
Thank you for sharing your experience with us. We’re glad to hear you had a supportive team, and we also take your concerns about management seriously. VCA continues to invest in leadership development, communication training, and resources that help ensure managers are creating consistent, supportive, and values‑aligned environments across all hospitals. Our goal is to strengthen the Associate experience at every level, and we welcome you to reach out to EmployeeConcerns@vca.com if you’re open to discussing your experience further.

Explore other reviews about VCA

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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