Pros
Everyone truly does care for the animals here. The quality of care is always top notch. I just wish it was the same for the employees.
Cons
The company is split between both the animal hospital and the pet resort. The management is all on or from the hospital side after the previous manager walked out on the job. Because of this, management has no idea what it takes to do any of the jobs on the resort side of the business. Even though management doesn't know what all any of us really do on the resort side, they always seem to assume we can either do more or we are not doing enough. They tell us not to get overtime, but leave us understaffed with more work to do in the usual shift. They offer the "open door policy", but when you really need them they don't seem to be available or don't offer much guidance at all. The pay is low here, so the majority of people who will take the job are all young and mostly inexperienced. We often hear that it's easy to move up in position as soon as there are job openings, but whenever there are these job openings they typically hire from the outside. In the last three months at least 10 people from various positions have quit.
