Pros
good pet discounts, great coworkers, most doctors are wonderful and great to work with, flexible schedule, some sweet pets among the spoiled and poorly behaved ones...
Cons
poor pay, HORRIBLE health insurance with an unaffordable deductible, insulting pay raises (if any at all), no reviews, lack of recognition, lack of encouragement for technicians, constant feeling of guilt if you ever want to take a vacation. Management never acknowledges any contributions from the team and takes all the credit. Supervisors are put into those positions but then left with their hands tied in many situations but then questioned as to why certain things aren't done because it's "in their job description". Clueless regional team that honestly seems to know nothing about veterinary medicine, inept regional medical director that is unprofessional and unhelpful. Corporate puts money in areas that is wasteful, i.e. branding heart worm and flea and tick products to actually try and compete with internet pharmacies. Our hospital had broken equipment, faucets, kennel doors, cabinets, clogging drains, sharp metal pieces in cages, floors coming up, and nothing was ever fixed. Under-qualified and under-educated staff members were pushed into technician roles and forced into learning tech skills, often to the detriment of patients....it was cheaper to pay these people $11 an hour instead of paying a qualified technician. Technicians forced to do many tasks that are illegal in other states. If you were a qualified technician, VCA would prefer to mold you into a manager and had no interest in you furthering or enhancing your technician skills because they feel that technicians are a dime-a-dozen and are paid as such.