Poorly managed on the corporate level. Profit comes before employees - Hospital Manager VCA Employee Review

1.0
Apr 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Love my co-workers. They are the reason I stay.

Cons

Corporate Vice President makes decisions based solely on profit. No concern for time spent with the company or level of care provided by hospitals. Changes pay and bonus structures after they've already been earned so that you're no longer eligible. Demands profit margins that leave no way for employees to get full number of hours and still meet the company's numbers. They hurt the people who do the most work for them on the ground level. I would never choose this company to work for.

Explore other reviews about VCA

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Perfect team for learning and mentorsip

Cons

New manager made 13 of us leave for the best

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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