Lack of advancement for current employees, zero training, benefits are horrible. Cliques galore, opportunities based on who likes you as opposed to skill.
VCA Response
5y
We want you to know that everything you do is appreciated and valued by us. If there is anything that you would like us to know, we are here to listen. You can always reach out to us at EmployeeConcerns@vca.com with any feedback or concerns. Thank you!
Thank you for your contributions to the team and care you gave to pets and clients.
4.0
Jun 12, 2026
Anonymous employee
Current employee, more than 10 years
Recommend
CEO approval
Business Outlook
Pros
This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)
Cons
There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?
VCA Response
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams.
We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.