Ok company to start with - not good company to stay with long term - Veterinary Assistant VCA Employee Review

3.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

The company will help you learn the ins/outs of the veterinary business There are plenty of opportunities at the many different hospitals to switch to/from across the country There are numerous benefits offered because they are such a large company

Cons

Corporate policies/objectives can seem out of touch with hospital staff VCA hospitals are relatively expensive compared to local, privately owned hospitals Individual hospitals/staff (despite doing a great job to treat their patients) suffer from the stigma/reputation of being part of a corporate practice system CareClub plans are hospital specific, not available to use at multiple hospitals in the same region

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VCA Response
5y
We want every one of our employees to come away from VCA with a valuable and enjoyable experience. The work you do is important and we hope you know that. Thank you for your commitment and dedication to your job. We wish you all the best!

Explore other reviews about VCA

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
3w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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