Toxic Culture - DON'T WORK HERE - Veterinary Assistant VCA Employee Review

1.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

-High pay -Lots of interesting cases

Cons

-Super toxic culture -None of the senior members were interested in teaching the younger members, even though the company was unable to hire any more senior members -Senior members made younger members feel unwanted by clearly stating that they had wanted senior employees with 5+ years of experience instead of vet assistants with fewer years of experience -Senior members never wanted to teach the less experienced employees even though it would have made their jobs easier -Senior members made younger employees feel bad for calling out, even if it was due to illness -Everyone was clearly overworked -Short-staffed yet management still refused to decrease the number of days the clinic was open for despite the request - I have heard from MANY, MANY people who have worked at MULTIPLE locations that all VCAs are the same and are the worst places to work in

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VCA Response
3y
We're concerned to read your comments, as the well-being and career growth of our associates is of the utmost importance to us. Please know we'd like the chance to learn more about your time here, and we encourage you to email us at EmployeeConcerns@vca.com. Thank you.

Explore other reviews about VCA

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Perfect team for learning and mentorsip

Cons

New manager made 13 of us leave for the best

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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